Reference

kedai168 Terms & Conditions For Your Account

Our Terms & Conditions explain how you open, use and protect a kedai168 account, including wallet steps for DANA and QRIS.

Account accessWallet proceduresPolicy changesLocal-law access
kedai168 kedai168 Terms & Conditions For Your Account
CLAUSE HELP DESK

Where To Ask About A Clause

A clear contact path helps when a Terms & Conditions clause affects your account or wallet status. Use the support route shown beside the cashier area, include your account phone number and describe the exact step that stopped. We can check a DANA receipt, QRIS reference or verification prompt without asking you to send a password. If you are in Jakarta, keep the transaction time visible so our team can match the request.

Team online

Account questions

Ask us to explain account creation, phone verification, duplicate-account rules or access wording. Include the clause heading and the phone number linked to your account so we can respond to the right record.

Wallet status

For DANA, OVO, GoPay or QRIS concerns, send the payment reference and visible status only. We can compare the cashier record with your receipt while keeping your password and security code private.

Policy requests

Use the support contact when you need a copy of applicable wording, want to question a policy decision or need to request a change to stored account details.

RECORDS AND CONTROL

Account Records, Cookies And Security

Our Terms & Conditions describe the records we need to operate account access and resolve disputes.

Account data

We use your submitted account details to identify the account, complete phone verification and connect a permitted wallet action. Check your entries before continuing because inaccurate details can delay a policy-based request.

Cookie choices

Cookies can keep a session or remember a display choice on your device. Your browser controls remain available, although removing cookies may require you to sign in again before reaching the lobby.

Login protection

Keep your password and verification codes private. If a sign-in looks unfamiliar, contact support through the account route and stop sharing wallet receipts until the account check is complete.

Stored records

We retain account, support and transaction records for the periods required to operate the service, address disputes and meet applicable rules. Ask support about a specific record rather than sending extra personal documents.

Correction requests

You may request a correction when your permitted account details are outdated or entered incorrectly. We may ask for a matching verification step before changing phone, wallet or identity-related records.

Policy contact

For a question about interpretation, data handling or a policy change, contact us through the support path connected to your account. State the section name so the request reaches the right team.

Terms & Conditions Questions For kedai168

These Terms & Conditions answers focus on the actions that most often need clarity: opening an account, checking wallet records, requesting a correction and asking about access. If your situation is not listed, send the relevant section name through support and we will review the request against the current policy wording.

They cover account opening, phone verification, sign-in, wallet actions, records, policy changes, support requests and access conditions. They apply when you use the service where local law permits.

Yes, a phone verification step may appear before account access or a wallet request continues. Use a number you control, and contact support if the code or account record does not match.

The rules require accurate account details and matching payment references. For DANA or QRIS, keep the receipt number visible and do not submit another request until the cashier status has been checked.

You can ask for a correction through the account support route. Tell us which field is wrong and complete any matching verification step before we change phone, wallet or account records.

Cookies may retain a session or device preference where enabled. Your browser can remove them, but you may need to sign in again and repeat an account step before access resumes.

We may pause the request while comparing the account, receipt and payment status. This can apply to OVO, GoPay, bank transfer or a virtual account when details do not align.

Use the support contact beside the account or cashier path and name the relevant section. Include your phone number and reference details, but never send your password or verification code.